The patient who calls at 9pm books
with whoever answers.
New patients reach out in the evening, on weekends, and while your front desk is busy with the patient in front of them. We answer every call and form within minutes, day or night, answer their questions, and book the appointment, so your team walks in to booked patients, not voicemails.
See If You Qualify
We only work with dental practices ready to grow.
Trusted by DENTISTS across the United States
Where new patients slip away
Every missed call books somewhere else.
You’re paying for every new patient call through ads, SEO, and referrals. Then a big share of them ring while nobody can pick up.
Your front desk can’t do everything.
Checking patients out, verifying insurance, answering billing questions. When the phone rings during all of that, new patient calls go to voicemail, and most callers don’t leave one.
Patients search after hours.
People research dentists in the evening and on weekends. A form filled out at 9pm that gets a callback at 2pm the next day often finds the patient has already booked elsewhere.
Patients contact several practices at once.
Someone ready for implants or Invisalign often fills out forms for two or three practices. The first one to respond well usually books the consultation.
Emergencies don’t wait for Monday.
A cracked tooth on Saturday morning means a patient in pain calling until someone answers. Without a plan, those patients, and the treatment that follows, go to another practice.
What 24/7 intake looks like
One patient. One evening.
Here’s what happens when a new patient reaches out after hours with CarePilot running your intake.
A patient fills out your implant form
She's been putting off replacing a missing tooth for a year. Tonight she finally clicks your ad, and two other practices' ads too.
She gets a reply, not a voicemail
A personal text arrives within a minute, using her name and the treatment she asked about, so she knows someone is on it.
Her questions get answered
Whether you take her insurance, how financing works, and what happens at a consultation. Every answer is logged.
The consultation is booked
She picks a time on your schedule for later this week and gets a confirmation text. She doesn't reply to the other two practices.
Your team walks in to a booked consult
Her details, questions, and insurance plan are already in your system. No chasing, no voicemails, no lost patient.
What we do
Every inquiry answered. Every appointment booked.
We become your intake team after hours and your backup during busy times, so no new patient who reaches out goes unanswered.
Instant Response
Every form, call, and ad lead gets a personal reply within minutes, using the patient’s name and the treatment they asked about.
Text, call, and email follow-up
Facebook and Google lead forms
Website chat and messages
After-Hours & Overflow Calls
Evenings, weekends, lunch hours, and busy mornings answered by people who know your practice, not a generic answering service.
Nights, weekends, holidays
Overflow when your front desk is busy
Scripts built around your practice
New Patient Qualification
The right questions asked kindly, so your team knows exactly who’s coming in and why.
Treatment interest
Insurance plan noted
Preferred appointment times
Live Appointment Booking
New patients book straight into your schedule, with confirmations and reminders to cut no-shows.
Booked on your real schedule
Text confirmations
Reminders before the visit
Emergency Routing
After-hours emergencies handled by your rules, with urgent cases sent straight to your on-call dentist.
On-call alerts by call or text
First-available emergency slots
Serious symptoms directed to 911
Practice Software Sync & Follow-Up
Every conversation logged in your system, plus gentle follow-up for patients who aren’t ready to book yet.
Integration with Dentrix, Open Dental
Full conversation notes
Follow-up for unbooked consult leads
The difference
What patients hear after hours.
Voicemail and generic answering services take messages. Intake books appointments.
Voicemail & answering services
- First response
A voicemail greeting, or a callback the next business day
- Questions
"Someone will call you back" about insurance and cost
- Booking
A message slip your front desk has to chase in the morning
- Emergencies
A patient in pain waits in the same queue as everything else
- Existing patients
Reschedules and billing questions mixed in with new patients
- Your records
Notes in an email, if anything gets written down
24/7 patient intake
- First response
A personal reply within minutes, any hour of the day
- Questions
Real answers about the plans you accept and how financing works
- Booking
Appointments booked straight into your schedule
- Emergencies
Handled by your rules, with urgent cases sent to your on-call dentist
- Existing patients
Sorted and passed to your front desk, separately
- Your records
Every conversation logged in your system automatically
Treatments we specialize in
Intake that knows every type of case.
A patient calling about implants asks different questions than one in pain on a Saturday. Our scripts are built for each.
Dental Implants
Clear answers about consultations, financing, and insurance, so high-value patients feel confident booking before they call another practice.
Invisalign & Aligners
Quick, friendly booking for consultations, with answers about cost and treatment time for adults and parents comparing options.
Cosmetic Dentistry
Patients asking about veneers or whitening get real answers and a consultation booked, not a promise of a callback.
Emergency Dentistry
Patients in pain are answered right away, routed by your rules, and booked into your first available emergency slot.
Receipts. Not promises.
Every metric below is independently verified from active client accounts. We publish what we earn - not what sounds good in a deck.
New-patient leads
For agency clients since 2018
Patient conversations
Tracked across calls + SMS
Average rating
Across 250+ verified reviews
Client retention
Year-over-year, no long-term contracts
How it works
From missed calls to booked patients.
Live in days, not months, and built around how your practice already works.
Missed-call audit
We call your practice and fill out your forms after hours and at lunchtime, just like a new patient would, and show you exactly what they experience today.
Learn your practice
Your treatments, the insurance plans you accept, financing options, scheduling rules, and emergency policy, all turned into scripts you approve.
Connect your systems
Phone lines, forms, ad leads, and your practice software, including Dentrix or Open Dental, connected so every conversation is logged automatically.
Go live
Every new patient inquiry is answered within minutes, day or night. Emergencies follow your rules, and appointments land straight on your schedule.
Weekly review
Reports on response times, appointments booked, and where new patients came from, with scripts refined as we learn what works.
FAQS
Intake questions, answered honestly.
What practice owners ask us before handing over their phones.
Will patients be talking to a real person?
Every inquiry gets an instant personal reply, followed by a conversation that answers their questions and books the appointment. Conversations follow scripts built around your practice, and anything unusual or urgent is passed to a person on your team, so patients are never stuck in an automated loop.
Will it sound like our practice?
Yes. Before going live, we learn your treatments, insurance plans, financing options, and the way your best front desk team member talks to patients. Every reply and script is approved by you first.
What happens with dental emergencies after hours?
You set the rules. Urgent cases like severe pain or a broken tooth can be sent straight to your on-call dentist, or booked into your first available emergency slot. Intake never gives clinical advice, and anyone describing serious symptoms like swelling that affects breathing is told to call 911 or go to the emergency room.
Can intake answer insurance questions?
Yes, using the list of plans you accept. Patients learn right away whether you're in network, and their plan details are noted so your team can verify benefits before the visit. Detailed benefit checks always stay with your office.
Does it work with Dentrix and Open Dental?
Yes. Conversations, patient details, and booked appointments are logged in your practice software automatically, so your front desk has the full picture first thing in the morning.
Is your intake process HIPAA-conscious?
Yes. We collect only what your team needs to book and follow up, such as contact details, treatment interest, and insurance plan. We don't ask for medical history, and patient details are never shared with ad platforms.
Client voices
What practice owners actually say.
Pulled from verified Google reviews and client interviews. Full versions on our reviews page.
★★★★★
Their digital strategy significantly improved our search rankings in Google and ChatGPT, and we've seen a noticeable increase in calls and new-patient bookings from our area. The results have been clear and consistent.
★★★★★
Their digital marketing strategy helped us reach local patients specifically looking for implants and Invisalign. The result has been a steady increase in qualified consults and accepted treatment plans within our area.
Call your own practice tonight at 9pm. See what patients hear.
Book a free 20-minute call. We’ll test your after-hours and lunchtime response the way a new patient would, show you what’s happening to inquiries today, and explain exactly how we’d make sure every one gets answered.
PREFER TO TALK?
Call us - a real person will pick up.
HoursMon-Fri · 7am-9pm ET
Sat · 8am-4pm ET
The digital marketing partner built exclusively for dental practices. We help practice owners build sustainable patient pipelines one smile at a time.
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